Refund policyThanks for purchasing our products at denovoblack.com operated by Shopify.
- We offer a full money back guarantee if item(s) are returned unused in its original packaging within 7 days from delivery.
- If you are not satisfied with the product that you have purchased from us, you are eligible for a store credit within 14 calendar days of your purchase once items have been received back.
- Your item(s) needs to have the receipt or proof of purchase.
- You will receive the credit within a certain amount of days, depending on your card issuer's policies.
- After the 14-day period, you will no longer be eligible and will not be able to receive a refund. We encourage customers to try products prior to the 14 day timeframe to ensure it fits your needs.